Exchanges & Returns

Our Exchange and returns policy lasts 3 days. If 3 days have passed since your purchase, we can’t offer you a full refund or exchange. 

We will gladly accept returns or exchange, given that:

  • The goods returned are NOT damaged.
  • The item must be unused and in the same condition that you received it.
  •  It must also be in their ORIGINAL packing with tags (if any).
  • Please return goods with a copy of the invoice and mention the reason for returning the items.
  • The customer needs to return the merchandise via traceable delivery i.e. courier or registered post at their own expense to our address.
  • Delivery Charges will not be refunded.
  • Refund requests will be processed within 3 days (excluding Sundays) after receiving the return products.

For more inquiries visit us on H2Ohydratethetrends@gmail.com